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For order status, questions, feedback, and all other inquiries please use the provided form.

Warranty/Returns:

Shipping

  • Orders will be processed in 2-3 business days.

Warranty

  • If a manufacturing defect is discovered on your product, we will repair and/or replace your product free of charge.

  • Normal wear and tear are excluded from this guarantee.

Returns

  • If you are not 100% satisfied with your purchase, you may return the product within 30 days of the invoice.  The purchaser will be responsible for the return shipping costs. 

  • Products must be in new condition with no damage to qualify for a full refund.

  • Please take the time to contact us and provide reasoning for your return.  Dark Matter is constantly striving to improve, and all feedback (positive or negative) is important to us.