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For order status, questions, feedback, and all other inquiries please use the provided form.
Warranty/Returns:
Shipping
Orders will be processed in 2-3 business days.
Warranty
If a manufacturing defect is discovered on your product, we will repair and/or replace your product free of charge.
Normal wear and tear are excluded from this guarantee.
Returns
If you are not 100% satisfied with your purchase, you may return the product within 30 days of the invoice. The purchaser will be responsible for the return shipping costs.
Products must be in new condition with no damage to qualify for a full refund.
Please take the time to contact us and provide reasoning for your return. Dark Matter is constantly striving to improve, and all feedback (positive or negative) is important to us.